Privacy Policy
This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information
- Name
- Email Address
- Phone number
- Mailing address
- Appointment or booking details
- Non Personal Information
- Device
- Website usage
- IP address
- Service Related Information
- Booking or appointment history
- Communication records
- Volunteer or participation details
2. How We Use Your Information
We use the information we collect to:
- Provide and manage services
- Schedule and manage appointments
- Communicate with you (including reminders and updates)
- Improve our website and services
- Manage internal records
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Service providers (e.g. email systems, booking platforms), as long as those parties agree to keep this information confidential
- Authorized staff or volunteers for operational purposes
- Legal authorities if required by law
All third party providers are expected to maintain the confidentiality and security of your information
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure.
5. Your Privacy Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving communication from us.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technology to:
- Enhance user experience
- Analyze website traffic
- Improve functionality
You can choose to disable cookies through your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Third Party Links
Our website or services may contain links to third party websites. We are not responsible for their privacy practices.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us. By using our services, you consent to this Privacy Policy
